At Daniel-Randall Veterinary Clinic, it is our policy to take every possible step to ensure that our patients receive the best pharmaceutical products available. Veterinarians are required to have a valid client/patient/veterinarian relationship in order to prescribe medications for patients. We carry a number of prescription products, veterinary prescription diets, and products labeled by the manufacturer for "sale by licensed veterinarians only."
All manufacturers of prescription products sold through a licensed veterinarian maintain a policy of sales exclusively through licensed veterinarians. They stand behind their products when they are used as directed and purchased from a licensed veterinarian, a guarantee that other well-known drug warehouses cannot provide. Many of these online pet pharmacy sources have questionable reputations, and we feel our clients should be aware of the risks they are taking when ordering from these outside pharmacies.
We offer the following information to help assist you in making informed decisions about your pet’s prescriptions:
- Many online pharmacies cannot obtain specific veterinary products directly from the manufacturer. Please be aware many have been known to manipulate their words as to how certain veterinary products were obtained, e.g., they may report the product is from "X" manufacturer, although they did not purchase the medication directly from "X" manufacturer.
- The manufacturer’s guarantee becomes void when product is purchased from online pharmacies. This is due to the fact that the product was not purchased directly from the manufacturer, and therefore is from a non-approved channel. So if your pet’s medication causes a problem or does not protect against what it is meant for, treatment provided by your veterinarian will not be reimbursed to you.
- Most online pharmacies will not divulge from whom they are purchasing their veterinary specific products.
- Pharmaceuticals manufactured for use in other countries (e.g., Australia) have been illegally diverted and sold through many of these online pharmacies in the United States. Keep in mind, other countries may not have the same percentage of active ingredients required or same regulations for producing and storing prescription medications. In addition, the recommended dosage may be in kilograms (kg) instead of pounds.
If, after careful consideration, you would like to purchase your pet’s prescription from an online pharmacy, you may obtain a written prescription from our office to have filled at a pharmacy of your choosing. Please note, we will not provide prescription information to anyone or any business other than directly to you. We will not respond to phone or fax requests from internet sites. If it is more convenient for you, we can mail your written prescription to your home.
Due to the fact that prescriptions purchased through online pharmacies are not guaranteed by the manufacturer, we do require certain tests prior to a written prescription. Please contact our office to see how we can accommodate your needs.
Here are a few websites to look at before purchasing your pet’s medications online: